Win012 takes your personal data seriously. This Privacy Policy clearly outlines what information we collect, how we use it, and how we keep it safe.
By registering an account on Win012, you agree to this Privacy Policy. If you have any questions about how your data is collected or used, reach out to us anytime at support@win012.bet.
Win012 manages your data based on six core principles.
All your personal and financial data is protected with 256-bit SSL encryption — completely unreadable to anyone outside.
Win012 only collects data that is necessary to provide our services. No unnecessary information is gathered.
Your information is never sold or shared with advertisers or third parties — except where required by law.
You can view, correct, or request deletion of your data at any time.
This Policy clearly explains what cookies we use and why. You can disable cookies at any time if you choose.
Win012's data protection practices are regularly audited by independent third parties to ensure your information stays secure at all times.
Win012 (win012.bet) is a trusted online betting and casino platform for players in Bangladesh. We believe that protecting your privacy is just as much our responsibility as delivering a great gaming experience.
This Privacy Policy ("Policy") explains what personal information is collected when you use the Win012 platform, how it is used, and the steps we take to keep your data secure.
By creating an account on Win012, browsing the website, or using any of our services, you agree to this Privacy Policy. If you disagree with any part of it, please stop using the platform and contact us.
This policy is written in Bengali, however the original English version shall prevail in the event of any legal dispute. Win012 is committed to ensuring clear and transparent communication in Bengali at all times.
Win012 only collects information that is necessary to provide its services. Below are the three types of data we collect:
Information you provide directly when registering on Win012 or filling out any form:
What is automatically collected while you use Win012:
In some cases, we may also receive information from third-party sources:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & date of birth | Age Verification & Account Identity | Yes |
| Email & Phone | Communication & Security Verification | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes (for transactions) |
| National ID | KYC Legal Obligations | Yes for Withdrawals |
| Browsing Data | Service Improvement & Security | Automatic |
Win012 uses your data only for the purposes listed below — nothing beyond that:
Win012 never sells your data to advertisers or data brokers. That is a core commitment we stand by.
Win012 may share information in the following limited circumstances:
All third parties working with Win012 are bound by data protection agreements and may not use your information for their own purposes.
Win012 uses cookies and similar technologies on its website. These fall into three categories:
To maintain your login session, verify security, and support core platform functionality. These cannot be disabled.
To remember your preferences such as language, theme, or game settings. These are optional.
Used to understand which pages get the most traffic and where issues occur — no personal identifiers are attached. You can opt out at any time.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect how Win012 functions.
Win012 retains your data only for as long as necessary — nothing more:
Once the retention period expires, Win012 securely deletes or anonymizes your data.
As a Win012 member, you have full control over your own data. You may exercise any of the following rights at any time:
The right to know what information Win012 holds about you.
The right to correct any inaccurate or outdated information.
The right to request deletion of your data where there is no legal obligation to retain it.
The right to request that your data no longer be used for a specific purpose.
The right to receive your data in a portable format.
The right to opt out of promotional emails or SMS at any time.
To exercise any of these rights, email us at support@win012.bet. Win012 will respond within 30 days.
Win012 has implemented industry-standard technical and administrative measures to keep your data secure:
In the event of a security breach, Win012 will promptly notify affected members in accordance with legal requirements and take all necessary action.
Win012 strictly prohibits use of the platform by anyone under the age of 18. As part of this policy:
Win012 may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via email or an in-platform notification.
Continuing to use Win012 after any changes to this Policy will be considered acceptance of the updated terms. You can always check the "Last Updated" date at the top of this page to see whether the Policy has changed.
Keep email notifications enabled on your account to stay up to date on any policy changes.
For any questions, requests, or complaints regarding this Privacy Policy, please contact Win012:
Win012 will respond within 30 days of receiving your request. For complex cases, an additional 30 days may be required, and you will be notified in advance.
If your concern is not resolved by Win012, you may lodge a complaint with the data protection authority in your country.
Privacy Questions?
Support@win012.bet